Frequently asked questions

Payments

What payment options do you accept?


Visa, Mastercard, AMEX, Discover, PayPal, Money Order. For corporate events only, a Check with the companies information, school information, or corporate information can be used. We no longer can accept personal checks. If you wish to pay using a check please select PayPal as your payment method when making payments on your quote. If you wish to pay with a money order please contact your DJ.




Where can we make our payment for our deposit and remaining balance?


You can do this from your client menu. Or by going to our website and clicking on payment and use your event date and email.




Can I have a friend or family member make payments on my quote?


Yes, we recommend that they use our website and go to the PAYMENT section, they need to imput your event date and the email that we used to register the account.





Music

Can you describe your style?


Each of our DJ's has their own mixing style for music. For us as professionals our main goal is to provide the best music and all of your requests in the time allowed. To do this some songs will be mixed and others may only have some of the music mixed out. We do this because some songs are best left alone.




Do you have a CD of your music or a video from a prior wedding where you performed?


Yes, at any time you may request samples of a DJ's mixing style.




How extensive is your music library or song list? What genres can you cover?


Extensive, Seriously over 100,000+ songs, we cover it all. When you get your client login information you will be able to create your own playlists and do not playlists. You will even be able to share a link for your guests to make requests ahead of time seperate from your own playlists.




How do you keep your music collection up-to-date?


Our company has four different sites that we subscribe to and on a daily basis we are adding new music to our company's collection. As well each DJ will find new music that isn't availble on places such as YouTube, iTunes, Spotify, Google Play, and Prime Music.




Do you take requests from our guests?


Yes, every DJ is able to take requests. We also have the ability to cover any song that is requested unless the song has been placed in your do not play list or is explicit and you have indicated that you do not want explicit content.




Can we submit a "Do Not Play" list?


Absolutely, we encouge each client to make a do not play list. This helps us to make a tailored playlist just for your event.




When is our deadline for submitting our music requests and event details?


You are able to add details to your client portal up to the day of the event. However we prefer that all of the details have been added 48 hours prior to the event to ensure we have everything prepared as you have requested.




Can we come listen to you perform?


Absolutely, if you make your request in advance and the other client has allowed for us to bring guests.




Do you know our reception space and its acoustic, power and amplification requirements? If not, will you check it out beforehand?


Yes, if there is a venue that we have not been to before we will get all the information needed to ensure your event is a success.




Can you play the songs that are important to us (such as a traditional Jewish hora tune or a favorite pop hit)?


Absolutely, any special musical requests that you have we will make sure they are played.




How do you ensure a comfortable sound level for all the guests?


We will bring out a decibal meter. Through the night we will adjust the level based off the current guests and current requests.




Is the recording on your website live or produced in a studio? Is the sound technically enhanced?


Any of our mixes are recorded straight from our mixers. Other than our sweet skills there is no enhancement done to the audio.




Can you supply your master playlist in advance?


Yes, before your event we can send you over our playlist for you to look over and make any changes that you want.




How involved can we be in selecting music for our event?


You can choose all the music for the event or none at all. It's up to you though we will always recommend that the DJ shoudl be able to change the music based off of the crowd and requests.




Can I hear some examples of mixing and blending different tracks?


Absolutely, at any time you can request mixes from our DJ's.




How much music do you have and will you have the songs for my event?


We have over 100,000+ in our library and we are adding to it daily. Any songs that you want for your event we will have them.




We want to have a Band, Vocalist, Guitaris, or other musician play during our ceremony, can they connect to your PA system?


Absolutely, no matter how many inputs there will be we can handle it. There is a $150 charge for any artists, musician, or band that connects to our equipment. This is to cover an extra hour of setup time that is needed to hookup these extra lines and perfom sound checks for them all.




Can you play school band, game, or theme music, such as University or School anthems?


No, this is something that we are not able to play directly through our system as most of these songs are licensed through the school direcetly. If this is something that you are looking to be played at your event someone must provide the songs on a flash drive or media player.





Wedding

How many weddings have you played?


As of the 2019 our DJ's have worked over 750 weddings.




How many weddings / Events do you do in an average weekend?


For all of our DJ's combined we generally have around 6-12 weddings in a weekend.




Will you be the DJ personally be playing at our wedding?


When you have your first consultaion with your DJ they will be the ones that will play at your wedding. Unless something comes up and you are notified ahead of time.




Have you done events at my wedding venue?


Over the many years that we have provided entertainment to couples and private events we have played at hundreds of venues in Kansas City. If there is a venue that none of our DJ's have been to before we will go to the venue before your date to inspect the area that we will be setting up in.




Can you provide me with recent couples that I can contact for references?


We can provide couples that we have worked with in the past on the basis that they are willing to have thier information shared. We alwasy try to choose couples that are the most recent on the day we are asked.




Can you help me choose the music for my processional, recessional, father-daughter dance, etc.?


Yes, once you have been emailed your login information for the client portal. Under music database you will be able to see the most requested music that our clients pick.




Do you have a go-to list of wedding songs you play or perform for weddings?


Each DJ has their own set of playlists that are always updated for the current music.




Does our quote include setup and breakdown between ceremony and reception locations?


Yes, your quote covers you for setup and breakdown of our equipment. For weddings we will bring out two seperate systems for the ceremony and reception to help eliminate any lapse in music.




What information do you need from me before the wedding day?


At least 30 days prior to the event we need the event information form to be filled out.




Can you provide wireless mics for the wedding ceremony?


Yes, all of our wedding packages include two Shure wireless handheld microphones. You may also choose to add more or add lapel wireless microphones.




Does any of your equipment require special electrical outlets that I need to inform my wedding site about?


No, all of our equipment will use the standard 110-120VAC outlets provided by all venues.




Will we meet again before the wedding?


Yes, we will always try to setup one last consultation to go over all the details that you have indicated on the planning form.




What will you wear to our wedding?


All of our DJ's will be dressed in suits. All crew members will be in dress casual.




What is your policy on alcohol or smoking during the wedding?


Are DJ's will never drink more than a couple drinks if meant to be part of toasts or special blessings. Our DJ's and crew will not smoke cigaretts or chew during the event.




When do you arrive to set up for our wedding?


We will always arrive up to 3 hours before the event. Always before your guests will begin to arrive.




Will my DJ promote the company at my wedding?


No, our DJ's will never self promote at your wedding.




How do you customize the music experience for each couple?


Once we see your music requests and do not play lists. We will begin building a playlist based off those selections and send them to you for review.




Do you provide Ceremony Music?


Yes, we can provide some or all of the music for your ceremony.




What music will you play during the cocktail hour?


We always recommend that the couple will build this playlist, you are able to do this inside your planning portal. We will make a announcement that the playlist was built by the couple to the guests. But if you want us to play music we will play some low energy music best suited for the guests.




What music will you play during dinner?


During dinner we will play low energy music that works best for the guests and age. Also you can pick your own music in your planning form for Dinner and Cocktail music.




Can we have you introduce the entire wedding party?


Yes, you have an option in our planning for to add all of their names. You can even choose theme songs for everyones entrence.




Can we pick theme songs for our introductions?


Yes, you can pick any songs that you want for your introductions.




What is your "Professionally Recorded Audio"?


We will record your ceremony, toasts, or any speeches that you request in true lossless audio format. We do not allow other vendors to plug recording devices into our equipment this is to prevent any noise or interference during these important times.




Where will you be during the ceremony?


We will always pick the best place away from photos. To do this we will talk with your photographer / videographer to ensure that we are out of sight. For outdoor ceremonies we will use our custom silent generator to provide our own power so we do not have to run extension cords or be limited to areas with power.




Can my videographer plug into your equipment for the ceremony and toats?


Yes, however, we recommend you have us Professionaly Record these moments for you. We can record each microphone, artist, singer, band, or anything else that is playing during your ceremony on an individual level. This is not something your videographer can do without setting up a mic on each person. For most of our wedding packages we provide free audio recording for both the ceremony and toasts.




Can you design an itinerary for the night?


If you would like us to make a timeline for you we can. You will still need to indicate what announcements and dances you would like. Or you able to use our online timeline creation tool to make your own.




Will the DJ dismiss tables for our guests during the recption?


This is not something that our DJ's are usually able to do unless it is an agreed up ahead of time with your DJ. There are serveral reasons behind this, one main point is the DJ is also monitoring your timeline for the wedding during dinner while also using this time to prepare and prep music and get them into a cue for the special dances and reception time. The other contending factor is that the DJ can make an announcement that they would dismiss tables but what will occur is your guests will get up and get food whenever they feel like whether their table was dimissed or not. Note: This type of task is best suited for your venue, wedding coordinator, or catering staff to handle, we can provide whoever you wish a microphone if they wish to use our PA system.




We want to have a Band, Vocalist, Guitaris, or other musician play during our ceremony, can they connect to your PA system?


Absolutely, no matter how many inputs there will be we can handle it. There is a $150 charge for any artists, musician, or band that connects to our equipment. This is to cover an extra hour of setup time that is needed to hookup these extra lines and perfom sound checks for them all.





School

How do you determine what music is acceptable?


We will review all music requests and remove any that are not acceptable for the schools policy. Once we have done this we will send the final playlist to the school for review.





Corporate Events


DJ's

Can you act as the master of ceremonies?


Yes, all of our DJ will be the emcee as well.




Do you have another wedding gig before or after ours?


No, each DJ will only have one event per day.




How do you motivate a shy crowd to dance?


Each DJ has their own tricks to get a crowd to the dance floor. This can be a group photo, games, contests, or challenges depending on the event.




Do you have a specialty?


Each of our DJ's are able to switch between multiple genres for your event. You are able to ask your DJ if there is a genre that they able to mix differently than another.




Do you use pre-determined set lists, or do you take requests (or read the crowd)?


We can play of the playlist that you create while taking requests and reading the crowd.




Do you work exclusively for this company?


Each DJ may operate with other companies or at night clubs.




Do you belong to any professional associations or trade groups?


Yes, each of our DJ's are members of the US Disc Jockeys Association.




Do we have our choice of DJs to select from, or is one automatically assigned to us depending on date availability? What happens in case of an emergency?


You may request a DJ if they are available. If they are not you may choose from those that are. In case of emergency you will be notified and another DJ will take their place.




How much experience do your deejays have?


Each DJ has been playing for crowds for a minimum of 10 years.




Do you have backup DJs available in case of an emergency?





What do we need to provide? What does the DJ need?


Nothing, our DJ's will show up with everything that they need for your event.





General

How long have you been doing this professionally?


Each of our DJ's have a diffent amount of time they have been perfoming professionally but as a combined total it is 35 years.




Do you perform at more than one event in a day?


Each DJ will only perform at one event per day.




What sets you apart from your competition?


We belive in breaking the standards that people are acustom to. This means that we give our clients all of the benefits they want without all extras they don't. You can see more individual details with the links below. https://www.basslineproductions.com/wedding-dj-entertainment under our difference.




If the DJ scheduled for my event is unable to perform for some reason, do you have a backup replacement ready to go?


Yes, in the event that a DJ is unable to perform due to unforseen circumstances you will be notified and the replacement will reach out immediatley.




. Do you take any breaks? How many and when?


For most events a DJ may only need to step away from the booth for a couple minuets at a time. No DJ will ever be away from the booth for more than 10 minuets, music will still be played during this time.




What music will be provided during the breaks?


During a break of a DJ the same music that has been requested will be played.




Do you act as the emcee and make all of the announcements?


Yes, all of our DJ's are emcee's and capable of making all of the announcements.




How would you define your emcee style?


Each DJ has their own unique personality. But we expect each of our DJ's to have fun, easy going, and high energy for every event they DJ at.




What do you do to motivate the crowd if nobody is dancing?


Each DJ has their own tricks to motivate the crowd. This can range from photo bombs, games, and challenges for guests.




Do you have a written contract? When will I receive a written contract?


No, we operate solely off of standard terms of service. All of our terms of service you can find on your quote from us.




Are you insured?


Yes for each of our events we have liability insurance and medical. At any time you may request a copy of our certificate or the venue.




Do you set up a sign or banner with your equipment?


No, we do not belive in self promoting at a event. What this means is that none of our equipment will show our company logo, our DJ's will never mention the name of the company, and the DJ's will only use their professional name.




Do you require a meal?


We do not require a meal. Though if you have a meal setup for the DJ and any crew member they will not refuse while still ensuring your requests are taken care of.




What do you typically wear?


Our DJ's will always show up in suits unless otherwise requested.




What's your sick day policy?


For us if your DJ is ill we will have a replacemnet show up. You will be notified before hand if this occurs. If you wish to cancel your payments will be refunded back to you.




How many other types of events do you do per year?


We will generally perfom at 100+ private events, 150-200+ weddings, and 10-15 school events a year.




What will you wear when you set up and break down your equipment?


Our DJ and crew will arrive in dress casual clothes for the setup and breakdown of the equipment.




Will my DJ promote the company at my event?


No, our DJ's will never self promote at your event.




Do you have a reputable name in the industry, with your peers and clients?


Yes, on all sites that we are on you can see our clients feedback. As for our peers we keep a good working relationship witht them. If a client wants to book with us and we are unavailable we have other DJ's we refer to.




What is your "Professionally Recorded Audio"?


We will record your ceremony, toasts, or any speeches that you request in true lossless audio format. We do not allow other vendors to plug recording devices into our equipment this is to prevent any noise or interference during these important times.




We want to have a Band, Vocalist, Guitaris, or other musician play during our ceremony, can they connect to your PA system?


Absolutely, no matter how many inputs there will be we can handle it. There is a $150 charge for any artists, musician, or band that connects to our equipment. This is to cover an extra hour of setup time that is needed to hookup these extra lines and perfom sound checks for them all.





Availability / Cancellation

Is my date available?


You can check availablity by clicking on the following link. https://www.basslineproductions.evpl.co/availability




What is your refund/cancellation policy?


At any time you are able to cancel with us. Any payments that you have made aside from your deposit will be refunded back to you at the months end. Your deposit/retainer is non-refundable as this is used to black out a DJ's availability on our calendar.




How far in advance do I need to book you for my event?


You are able to book with us up to three years in advance.




How long will you hold our date for us?


Dates are only held until another client has requested the same date with the same DJ. If that occurs you will be given 24 hours to place your deposit or we will give the oppertunity to the other client.




How far in advance should we book you?


We always recommend checking our availbilty online. This will give you the best answer for if your date is available. Once you have a quote from us you will be notified if someone else is interested in your date.





Equipment

Do you bring backup equipment?


Yes, for each event we have backup equipment for each piece that we are using. We also test all the equipment for your event 24 hours prior.




What kind of space or stage do you require for the DJ? If my site doesn't provide what you need, will you make arrangements for the stage or am I responsible for renting it?


For our DJ's we can setup in various ways to accomadate for space. Though we do always recommend that we are closest to the dance floor.




What's your backup plan if there's an equipment malfunction?


If a piece of equipment has an issue, we will immediately begin swaping it out for a replacement that we have brought with us. If this causes the music to stop we will make an announcement to your guests.




What kind of equipment do you use?


All of the equipment that we use is proffesional quality. What this means is it would be the same equipment used in a night club or professional concert depending on the equipment.




Do you have a wireless microphone?


Yes, we use Shure wireless microphones for all of our events.





Logistics

How much time will you need for setup, sound check and breakdown on the day of the event?


Depending on the package that you have choosen most setups will only take about an hour and a half to complete the setup and sound check. For some of our larger setups they can take up to two hours. For the larger setups there will be a second person to assit with the setup and breakdown.




What time will you arrive at the site and when you will you depart?


We always make it a point to arrive up to three hours before the requested start time. This is so we can ensure everything is setup before your guests begin to arrive. We will depart as soon as all the equipment is loaded up.




Who will do the setup?


For most of our packages the DJ will perfom the setup. For larger packages we will have a team that will assist with the setup and breakdown.




Can you design an itinerary for the night?


If you would like us to make a timeline for you we can. You will still need to indicate what announcements and dances you would like. Or you able to use our online timeline creation tool to make your own.





Lighting

Are there any other services that you provide, such as lighting design or a photo booth?


Yes, we offer several options to choose from. Dance Floor Lighting Pin Spot Lighting Photobooths Fog Machines UHD Display Screens Dancing on the Clouds Sparkler Fountains CO2 Blasters Red Carpet Stand Ups and much more. Head here for our add-ons https://www.basslineproductions.com/dj-entertainment-packages




Do you have a “light show”?


Yes, any of our packages that have lighting we will design custom light shows for the music and venue.




Do you plan to use lighting or any other special effects?


Yes, we have various options that you can choose from. Please make sure to check with your venue before adding any special effects as some venues will not allow them. We will not reach out to the venue ahead of time to see if they are ok with what you have selected.





Special Effects

Do you plan to use lighting or any other special effects?


Yes, we have various options that you can choose from. Please make sure to check with your venue before adding any special effects as some venues will not allow them. We will not reach out to the venue ahead of time to see if they are ok with what you have selected.




What other services do you offer (e.g. lighting, HD video screens)?


We offer multple options to choose from. Dance Floor Lighting Pin Spot Lighting Monogram Lighting Dancing on the Clouds Indoor Sparklers Red Carpet Stands Photobooth UHD Displays Confetti Launchers Fog Effects CO2 Blasters and more. You can check out our add-ons under DJ Packages or Wedding pages.




What is your "Professionally Recorded Audio"?


We will record your ceremony, toasts, or any speeches that you request in true lossless audio format. We do not allow other vendors to plug recording devices into our equipment this is to prevent any noise or interference during these important times.




Will our venue allow Indoor Fireworks?


When you book with us and are wanting to add the indoor fireworks we will reach out to your venue ahead of time to ensure they are fine with us using them. Most venues do not have any issues with them but in the event they do not allow them we wont bring them out and you won't be charged.




Will our venue allow the CO2 cannons?


Some venues have policies that do not allow the use of CO2 cannons, blasters, or guns. We will reach out to your venue ahead of time to see if they will allow them for your event.




We want to play pcitures or videos at our event/wedding can you accomadate this?


Yes, we have two options you can choose from the first is a simple Video Projection Screen with up to 120" display, this does require that we have enough space for the distance of the projection screen and projector. The second option is two 50" LED Displays setup on pillars near our DJ booth.




How many pictures can we send to be played for our event?


We reccomened only sending in up to 50 photos, to allow the guests to be able to see all the photos and to ensure that we have time to make any edits that are needed and report to you if there is a problem with any of the photos. We also require that any photos or videos that you would like played are sent no less than 30 days prior to the event to ensure we have enough time to make all necessary edits and verity compatibility with our system.





Pricing

What's your rate?


Once you receive a quote from us you will then see at the top what the rate is for your individual quote as well as your overtime rate.




How much would you charge for overtime?


Overtime is based off the total quote. Once you receive your quote you will be able to see the overtime rate at the top.




Are there any additional fees that could accrue that I am not taking into account, like travel expenses or charges for special musical requests?


Absolutely not. We like to make things simple. We don't feel like a client should have to pay for us their entertainments travel, setup, breakdown, music requests, or anything else that should be included in a bundled package.




How much of a deposit do you require and when is it due?


Our deposits are based off the total amount of hours for service they are broken down below. 1-4 Hours $150 4-5 Hours $200 5-6 Hours $250 6-7 Hours $300 7-Midnight $450




How many hours are included in the package?


Most packages are based hourly, though some of our packages are 5 hours. You may book however many hours you need for your event.




I've found cheaper deejays, why are your prices higher?


Our prices are based off experiance, professionalism, and quality. We offer this with every event that we perfom at and are customer driven to ensure that your entertainment is exactly what you would expect for our prices. Most cheap DJ's have either not been in the business for very long, have lower quality equipment (or no backup equipment), and do not focus on the professional aspect and asthetics of their setups.





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All Rights Reserved

Tel: 816-400-3671 Tel: 913-214-6093

Booking@basslineproductions.com